Supplement Store — Terms of Sale
Last updated: February 2026
These Terms of Sale (“Terms”) govern your purchase of dietary supplements and health products from Alive & Free Chiropractic (“we,” “us,” “our”) through our online store at aliveandfreechiro.com. By placing an order, you agree to these Terms.
1. Products
All products sold through our store are practitioner-grade dietary supplements sourced directly from authorized distributors. We carry products from Designs for Health, Thorne, MaxLiving, Biocidin Botanicals, and BioRay.
Product descriptions, including suggested uses and ingredients, are provided by the manufacturers. While we strive for accuracy, we recommend reviewing the product label upon receipt for the most current information.
2. Ordering & Fulfillment
When you place an order through our store:
- Your payment is processed immediately via Stripe (credit/debit card)
- You will receive an email confirmation with your order details
- Our team will order your products from the manufacturer/distributor
- Products are typically available within 3-7 business days
- You will be notified when your order is ready for pickup or has shipped
We do not maintain standing inventory. Products are ordered specifically for you upon purchase, ensuring freshness and proper storage from manufacturer to you.
3. Pricing & Payment
- All prices are listed in US Dollars (USD)
- Prices include the product cost only; applicable taxes and shipping are added at checkout
- We reserve the right to update prices at any time without prior notice
- The price at the time of your order is the price you will be charged
- Payment is accepted via credit card, debit card, Apple Pay, and Google Pay through our secure Stripe payment processor
4. Sales Tax
Dietary supplements are subject to Florida state sales tax. Applicable state and local taxes will be calculated and displayed at checkout based on your shipping or pickup location.
5. Shipping & Delivery
- In-Office Pickup (Free): Pick up at our office at 11011 Sheridan St #214, Cooper City, FL 33026 during office hours (Mon-Thu 9am-12pm & 3pm-6pm)
- Florida Shipping: Flat rate of $5.95
- US Shipping: Flat rate of $7.95
- Free Shipping: On orders over $75
Estimated delivery time is 3-7 business days after order placement. Actual delivery times may vary based on distributor availability and shipping carrier schedules.
6. Returns & Refunds
Please review our complete Supplement Return & Refund Policy for detailed information. Key points:
- Unopened products may be returned within 30 days for a full refund
- Opened products cannot be returned for health and safety reasons
- Damaged or incorrect items will be replaced or refunded
7. Product Disclaimer
8. Not a Substitute for Medical Care
9. Accuracy of Information
We make every effort to ensure product information is accurate and current. However, manufacturers may change formulations, packaging, or labeling. The product label you receive should be considered the most accurate source of product information.
10. Limitation of Liability
Alive & Free Chiropractic shall not be liable for any adverse reactions, side effects, or health complications resulting from the use of products purchased through our store. Use all supplements as directed and consult your healthcare provider if you experience any adverse effects.
11. Privacy & Security
Your payment information is processed securely through Stripe and is never stored on our servers. For details on how we handle your personal information, please review our Privacy Policy.
12. Contact Information
For questions about these terms, your order, or our products:
- Phone: (754) 203-5907
- Email: info@aliveandfreechiro.com
- Address: 11011 Sheridan St #214, Cooper City, FL 33026
13. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of our store after changes constitutes acceptance of the updated Terms.
